Cheryl Heap

Contact

cherylheap@gmail.com

Cronulla,
NSW, Australia

FAQ

Yes! All artworks can be shipped internationally with tracking and insurance. Kindly note that shipping rates and delivery time will vary depending on your region and will be calculated at checkout.

Unfortunately we cannot control any duties/taxes applied to your package. You will be responsible for paying any additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information.

Note, in rare occasions custom agents may delay delivery of some packages. By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.

Kindly allow 1-3 days for dispatch of all original paintings and merchandise. Fine art prints are made to order so please allow up to 14 days for your order to be processed.

Shipping times vary based on your location. Generally a local order will be delivered within 1-4 days unless otherwise specified. International orders will take longer depending on the item (sorry Australia is so far away).

Please be aware that Dispatch and Shipping times can be longer over seasonally busy periods; such as Christmas, and delivery times can not be guaranteed.

All sales of fine art prints and merchandise are final. We accept returns for refund or exchange only for items that have been damaged in transit.

Original paintings have a 7 day return policy. I want you to be absolutely in love with it; as you will look at it many times per day on your walls. All you need to do is repackage it in the original packaging, and send us an email within (7) seven days of receiving it. We will arrange for it to be picked up from you on a suitable day.

You can opt for a full refund or store credit. Free returns Australia wide. For international sales, we’ll cover freight of up to AUD$50.

Please contact us immediately about lost or damaged items
Keep all original packing materials as they will be needed for insurance investigation purposes.

Email cherylheap@gmail.com to let us know about any damage ASAP. If possible, include pictures. We’ll be in touch with next steps.

Yes, I do a lot of commissions. Just send me a message to discuss what you have in mind.

Of course! The world is your oyster. It will not be exactly the same of course, however I will do my best to follow your brief as closely as possible.

Cuphead, Horizon, Zelda, The Last of Us (in no particular order).

Cartoons, comics, anime, comedy, lots of eye squinting.